— TERMS & CONDITIONS —
1. Introduction
Welcome to Gupta Group Of Health Care Burla (“Company”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern the use of our healthcare services, digital platforms, websites, WhatsApp Official Business API communications, Rich Communication Services (RCS), and any related offerings provided by Gupta Group Of Health Care Burla.
By accessing, using, or engaging with our services through physical visits, websites, WhatsApp, RCS, or other digital channels, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms under applicable Indian laws.
2. Definitions
- “User” / “You” refers to any individual accessing or using our services.
- “Services” include healthcare consultations, diagnostics, appointment scheduling, medical information, notifications, billing communications, and digital messaging.
- “Platform” includes our website, WhatsApp Business API, RCS messaging, and associated digital infrastructure.
- “Third Parties” include Meta Platforms Inc., telecom operators, cloud providers, and authorized service vendors.
3. Acceptance of Terms
By using any service of Gupta Group Of Health Care Burla, you expressly agree to these Terms. If you do not accept these Terms, you must discontinue usage immediately. Continued use constitutes legal acceptance.
4. Description of Services
Gupta Group Of Health Care Burla provides healthcare-related services including but not limited to:
- Medical consultations
- Diagnostic and pathology services
- Appointment reminders
- Health notifications
- Billing and payment communication
- Patient support via WhatsApp and RCS messaging
Our services are informational and facilitative in nature and do not replace professional medical advice unless explicitly stated.
5. Eligibility
You must be at least 18 years of age or have parental/legal guardian consent to use our services. By using our services, you confirm your legal capacity to enter into binding agreements under Indian law.
6. Account Registration
Certain services may require registration using accurate personal information. You are responsible for maintaining the confidentiality of your account details and for all activities conducted under your account.
7. User Responsibilities
You agree:
- To provide accurate information
- Not to misuse messaging platforms
- Not to send abusive, illegal, or misleading content
- Not to violate Meta, RCS, or telecom regulations
8. Payment & Billing Terms
Payments for services may be required and are subject to disclosed fees. Gupta Group Of Health Care Burla reserves the right to modify pricing with prior notice. All payments are governed by Indian financial regulations.
9. Subscription Renewal & Termination
Subscriptions, if applicable, may auto-renew unless canceled. We reserve the right to suspend or terminate access for violations, non-payment, or regulatory compliance reasons.
10. Use of WhatsApp Official API & RCS
Our messaging communications comply strictly with:
- Meta WhatsApp Business Policy
- RCS messaging guidelines
- TRAI and Indian telecom laws
Users explicitly opt-in to receive communications and may opt out anytime.
11. Message Delivery & Compliance Policy
Message delivery depends on telecom networks and third-party platforms. Gupta Group Of Health Care Burla is not liable for delays, failures, or technical disruptions.
12. Intellectual Property Rights
All content, trademarks, logos, messaging templates, and materials belong exclusively to Gupta Group Of Health Care Burla. Unauthorized reproduction is prohibited.
13. Confidentiality
We maintain strict confidentiality of patient and user data except where disclosure is required by law or authorized consent.
14. Disclaimer of Warranties
Services are provided “as is” without warranties of any kind. Medical outcomes may vary based on individual health conditions.
15. Limitation of Liability
Gupta Group Of Health Care Burla shall not be liable for indirect, incidental, or consequential damages arising from service use.
16. Indemnification
You agree to indemnify and hold harmless Gupta Group Of Health Care Burla against claims arising from misuse of services or violation of these Terms.
17. Governing Law (India)
These Terms shall be governed and interpreted in accordance with the laws of India. Courts of Odisha shall have exclusive jurisdiction.
18. Changes to Terms
We may update these Terms periodically. Continued use after updates constitutes acceptance.
19. Contact Information
For questions or concerns:
📧 maheshjajodia19@gmail.com
📞 +91 9437712345